Tokyo is one of the fascinating cities in the world. Fortunately for visitors, Tokyo is brimming with fantastic and luxurious accommodation options. We recently treated ourselves to a staycation at the illustrious Ritz-Carlton Tokyo and couldn’t be more pleased with service and accommodation at this beautiful property.
The Location and Property:
Situated in the city’s fashionable Roppongi District is the Ritz Carlton Tokyo. Located on the top floors of Tokyo’s tallest building, the Midtown Tower, Ritz-Carlton Tokyo’s location is a show stopper with views of both the city and Mt. Fuji.
The central location enables guests to secure fast and comfortable travel throughout Tokyo and beyond via two adjacent subway stations or by car. We stayed here with our 15-month-old son, so convenience is essential. We arrived at the Ritz-Carlton Tokyo by train from our home about 75 minutes away. It was surprisingly easy to travel here and throughout the city. If we can effortlessly go from Ritz-Carlton to areas around the city with a 15-month-old, then you can too!
This was our first introduction to the area, and we were impressed. The Ritz-Carlton occupies the first few floors of the Midtown Tower in addition to the top stories of the building (45-53). The building also houses a shopping center with fabulous shops and dining options.
Located on the 45th floor, the grand lobby oozes luxury and boasts dynamic views of the city. If you have been following our posts, you know that we are fans of the club level and highly recommend the upgrade. Since we upgraded to the club level category, we were swiftly escorted to the 53rd floor which hosts the club level lounge and rooms. The check-in process was completed in our room.
Accommodations and Club Level Amenities:
The club level accommodations and amenities is an intimate and upscale experience. Upon entering our room, our eyes were immediately drawn to the view. Kai, our 15-month-old, was mesmerized by the view. He made a beeline for the window and summed up all of our reactions by saying excitedly, “whoa”! Our host expertly pointed out important sites, including the famous Tokyo Skytree and grounds of the Imperial Palace in the background.
Tokyo is a city with a high density. Despite this, the rooms are surprisingly large. Our room was extremely spacious, yet very comfortable. There are plenty of outlets for charging devices (this is a must for us). The work desk provides functional space to complete tasks. One thing Kai discovered and became obsessed with is the work light at the counter: it turns on with motion sensors. Kai loved to hover his hand over the light to turn it off and on. The large windows that let in the sun during the daytime and views of the city at night can have blackout curtains for sleep. This also is a must for us, primarily to assist our toddler to get his sleep. Speaking of sleep, the king-sized bed is very comfortable and allowed us to rest soundly through the night. The bathroom is luxurious with fantastic Japanese toilets (the kind with heated seats and adjustable washing sprays), rain showers, deep soaking tub, and lots of countertop space.
As you can tell by reading, there are some nice high-tech touches in the room. The feel of a button can do almost everything. Kai, just like with discovering the motion sensor light, became obsessed with the sheers and curtains. With the touch of a button, Kai would open the drapes and then proceed to close them.
The sitting area had welcome gifts for us. Beautifully crafted chocolate bowls containing different chocolate covered treats were laid out on the table. Besides this, Kai received his special award: a Ritz-Carlton Lion stuffed animal to snuggle with in bed.
The Club Lounge:
The best amenity of the Club Level is the actual Club Lounge! Whenever properties we stay at offer the club lounge experience, we try our best to check it out and see if it’s worth the additional surcharge. Because, as we all know, some club level experiences are not as good as we expect.
The Club Lounge at Ritz-Carlton Tokyo is a fantastic experience. It is ample space on the 53rd floor that offers spectacular views of Mt. Fuji. As with most places, there are five different experiences throughout the day: Breakfast, Light Lunch, Afternoon Tea, Evening Cocktails with hors d’oeurves, and Cordials and Desserts. Some lounges request no children in the evening. However, the Ritz-Carlton is very family friendly and welcomes little munchkins. Although this is the case, we chose to keep Kai out of the lounge during the cocktail hours to give grown-up guests adult time. We did notice that many guests had children of all ages and they were all treated well by staff and other guests. Whenever we brought Kai (usually for snacks or during tea), the staff brought Kai his own children’s plate, cup, and utensils.
My favorite experience was the Afternoon Tea. We stayed for two nights, Saturday-Monday. This coincided with the lounge offering a beautiful harp performance (it’s done every Saturday, Sunday, and Monday). It was great to sip on tea, enjoy traditional sandwiches and scones along with some treats prepared with a Japanese influence. And naturally, I love the free-flowing champagne. Pssst- even if you show up during non-cocktail hours, you can request a glass. Tom enjoyed sipping on Patron (yes, high-end alcohol is available).
The concierge service is quite helpful. During our first visit, we asked for dinner reservations at a nearby yakitori restaurant. We quickly realized this particular restaurant is quite popular. Luckily, the Club Level concierge secured a hard to get a reservation for us!
The Club Level experience at the Ritz-Carlton Tokyo is an upscale and luxurious experience that we highly recommend if you stay at this property.
Food and Beverage:
There is a wide range of food and beverage options. From casual café fare to Azure 45, a French restaurant boasting a Michelin star, the choice is yours!
Although the club lounge offers breakfast, another option is to have the morning meal at the breakfast buffet served at Towers. Both mornings, we chose the buffet option because of the more extensive variety of offerings. We were incredibly impressed with the full range of foods available. I loved the made to order eggs benedict. As for the fresh fruit, yogurts, and pastries were also delicious. Tom, however, preferred Asian soup and congee options. Kai is a bit picky. However, he did enjoy the rice and slices of bread.
If you are interested in a fantastic cocktail experience, the evening ambiance at The Bar is incredible.
During your stay at the Ritz-Carlton Tokyo, you must go out and explore the city. The surrounding neighborhood is full of fantastic shopping and dining options. Go out and explore the beautiful grounds of the nearby Imperial Palace. Hop on a train for convenient transportation to other areas, such as Ginza or the famous Shibuya Crossing.
Ritz-Carlton is extremely kid-friendly. Their Ritz Kids program is a standout amongst other luxury accommodation brands. We appreciated the effort staff made to make sure Kai is cared for. In addition to his Ritz-Carlton lion, Kai also got his own special children’s toiletries. At every dining venue, Kai got his first cup, plate, and utensils. Even though Kai was only 15 months old during our visit, the staff addressed him directly and were always friendly.
One evening, Tom and I decided to have a date night. Ritz-Carlton arranged for babysitting services for 3 hours so that we could have cocktails at the club lounge and dinner at the yakitori as mentioned earlier restaurant. The babysitter was extremely professional and caring toward Kai. As always, we leave our number and location in case we need to be reached for any reason. Upon our return, Kai was peacefully sound asleep. However, the babysitter told us that during the evening, Kai got sick on the bed. Instead of calling us, the babysitter had housekeeping come in to change the sheets. She got Kai cleaned up and dressed into clean sleepwear and lulled back to sleep. We felt terrible that we weren’t there for Kai, but the babysitter took care of everything and Kai rested the rest of the night peacefully.
The only place where kids cannot go is into the pool. Kai loves to float in the water, but this is one area that Ritz-Carlton does not allow lounger guests. We were disappointed but can understand that it is for safety reasons (perhaps some parents aren’t as attentive as we are and this necessitated the ban?)
Summary and Our Tips:
Ritz-Carlton Tokyo is a top-notch luxury property in the heart of the city. It is a great place to stay for any occasion. Now that we have a little munchkin, we want to make certain areas we visit are family friendly. It is! However, through the lens of a guest on a business trip, or a couple wanting a fabulous getaway, we can see that the Ritz-Carlton Tokyo doesn’t disappoint! The property offers a truly elevated experience as it is located on the top 9 floors of the tallest building in the city. Still, we recommend upgrading to the club level as it takes the luxurious experience to a whole new level of pampering and indulgence.
Exclusive Family Escape for Virtuoso clients
· Book a suite and enjoy 50% saving on the additional room
· Complimentary Club Access for up to 4 guests
· Customized welcome amenities for kids and parents
· 100 USD hotel credit per room
· Valid from now until 31 December 2018
· Blackout dates apply (22-25 Dec & 29,30,31)
· Not combinable with other promotional offers
· The Ritz-Kids Tent can be placed exclusively in the Carlton Suite with a minimal additional charge